Support
One person builds this and one person answers the email. That's a real limit and also the reason replies are useful rather than a form letter.
What helps
Your team, and the game or seat you're asking about. That's usually enough to find it.
If a price looks wrong, say what you expected and why. The recommendation explains its own reasoning, so telling me where it diverges from yours is the fastest way to fix it.
Before you write
Questions covers cost, supported teams, where prices come from, and what happens to your data.
If you're trying to work out what you paid per game, there's a guide for that. It's the most common question by a distance.
Your data
Nothing is shared with your club, your league, or a marketplace. Nothing here can buy, sell or transfer tickets on your behalf.
Ask for an export or a deletion and you'll get it.